FAQs
Who does the property viewings?

We will book property viewings  around your diary, individually or as group viewings. You can show tenants around your property by yourself or, for a fee, someone from our team will do the viewings. Our viewings package covers 30 days of viewings, find out more about our add-ons.

How does someone put in an offer to rent my property?

We take offers from prospective tenants via email, and submit them to you. We can help you chose who would be the most suitable tenant. With popular properties we can organise an open day and offers would be due in on a set day/time after this.

What is a Rent Guarantee Insurance?

The Rent Guarantee Insurance is an optional service that will protect your rental income if your tenants are unable to pay their rent. With our package, for £10 every month you are covered for £50000 of legal expenses and the rent income up until vacant possession.

Do you serve Section 21?

Yes we do. If you currently have your property managed by No Agent, we will serve this for you at no extra cost.

What is included in a reference check?

Our reference checks for prospective tenants include address history, employability checks, credit checks and affordability checks.

What areas does No Agent cover?

We currently manage properties across the entire England, soon to expand into Wales and then to Scotland.

What is a property inventory?

A property inventory is an independent, detailed, thorough and descriptive inspection of the condition of the property, including any furniture – if furnished property – with photographic evidence. After the inspection a report will be sent out to both parties, then both tenant and landlord have the opportunity to add or amend, before each signing. This is then repeated when the tenant moves out and any damage more than wear or tear is noted and could affect the amount returned on the deposit. If you don’t have an inventory, you can purchase one from us as an add-on.

What is a CP12 and how long does it last?

A CP12 is a gas safety certificate that is legally required by the Gas Safety (Installation and Use) Regulations 1998. It lasts for 12 months, as part of our service we notify Landlords when this is due and organise for engineer to attend and reissue. If you don’t have one,

What is an Energy Performance Certificate (EPC), and how long does it last?

An Energy Performance Certificate (EPC) is an energy guide that shows how efficiently a home uses energy, the cost of running a home and recommendations of how to improve the energy efficiency of the property. This lasts for 10 years. Prospective tenants can see it on the property they are interested in. If you don’t have an EPC, we can run one for you. Check our add-ons list here.

What is a Section 21?

This is the official court title for an eviction notice. It’s used in England & Wales by landlords to evict tenants and to gain possession of a property that is let under an assured shorthold tenancy. You can download a section 21 Template here.

If you currently have your property managed by No Agent, we will serve this for you at no extra cost. Let your property manager know if you need to arrange this.

What is a Right to Rent check?

As a landlord in England, you may be exposed to a civil penalty or even jail if your tenants are discovered not to have the right to rent. In the majority of cases, checking a tenant’s passport may be sufficient; any British Citizen or holder of an EEA passport has the right to rent in the UK. You can read a full guide on how to do right to rent checks here.

Contact Us
Visit us at our lovely office in Old Street!
65 Leonard Street, London EC2A 4QS
0330 999 1234
We’re here for you, 24/7, 365 days a year.